General
This privacy policy describes how Human Engage ApS collects and processes information about you. The policy applies to the personal data you provide to us, as well as information we collect via our website, www.humanengage.com.
Human Engage is responsible for handling your personal data. Inquiries regarding personal data should be made via the contact information provided at the bottom of this page. We process personal data based on legitimate interest, consent, or, in certain cases, as a result of contractual or legal obligations.
For participants in our surveys
When Human Engage contacts individuals to conduct a survey, we handle certain personal data, such as email addresses, phone numbers, names, ages, and postal codes. This information typically comes from publicly available sources, customer lists provided by the company commissioning the survey, or information provided directly by respondents. This may include surveys on customer satisfaction, employee satisfaction, or user experiences. Participation in our surveys is always voluntary, and the collected data is processed with your consent. You may withdraw your consent at any time.
Purpose of processing
We process your contact information to invite you to participate in our surveys and polls, including internal surveys such as leadership evaluations and employee assessments. In most cases, the data you provide is anonymized and combined with data from other participants before being shared with our clients for statistical purposes. If we need to use your data in a non-anonymized form, you will be informed in advance, and we will obtain your consent.
Data from our surveys is used to analyze and improve products, services, marketing efforts, work environment, well-being, and leadership. This includes using data to generate reports that enhance the understanding of user behavior and preferences, as well as employees’ experiences of their work environment.
Use of data processors
To ensure effective and secure processing of your data, we use external data processors. We use Microsoft Azure for storage and data management, as well as Alchemer, Enalyzer, and SurveyExact to conduct our surveys and polls. These data processors are carefully selected to ensure that your personal data is handled in compliance with applicable data protection laws.
For users of our website:
You can generally browse our website, www.humanengage.com, anonymously. However, when you visit the website, we automatically collect information about you using cookies.
Cookies
A cookie is a small text file placed on your computer, smartphone, or other IT equipment. It allows us to recognize your computer/IP address and collect information about the type of browser you use, as well as the pages and features you visit.
We primarily use cookies to track website usage statistics. The information collected via cookies helps us improve the website. We use cookies to manage general technical functionality, measure traffic through Google Analytics, run ads through various ad networks, and display targeted ads based on your behavior.
You can limit or block cookies at any time through your browser settings, but please note that this may affect the website’s functionality.
Personal data
If you provide your email address and name when downloading an e-book or similar content, this information will be registered and used solely to send you relevant emails and targeted marketing. Personal data is stored via an external certified provider.
Use of data processors
We use external companies to assist us with the technical operation of the website, targeted marketing, retargeting, and collection of customer reviews. These companies act as data processors and process data according to our instructions. They are not allowed to use the data for other purposes and are bound by confidentiality agreements
For all users
Your Rights
As the data controller, we are obligated to ensure transparency in the processing of your personal data and to inform you of your rights:
- Right of access: You have the right to access the personal data we have registered about you. This includes information about what data we process, the purpose of the processing, and which third parties may have access to the information. You can request a copy of your personal data by contacting us.
- Right to rectification: You have the right to have incorrect or incomplete personal data corrected. If you discover any errors in your information, you can contact us in writing, and we will rectify the data.
- Right to erasure: In certain cases, you have the right to have your personal data deleted if it is no longer necessary for the purpose for which it was collected, or if you withdraw your consent. You can request deletion by contacting us.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data in specific situations, such as when you dispute the accuracy of the data or object to the processing.
- Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have this data transferred to another data controller, where technically possible.
- Right to object: You have the right to object to the processing of your personal data, including profiling, if the processing is based on our legitimate interests. We will stop processing your data unless we can demonstrate compelling legitimate grounds for continued processing.
- Right to withdraw consent: If you have given consent for the processing of your personal data, you may withdraw this consent at any time. Withdrawal of consent will not affect the legality of processing based on prior consent.
- Right to lodge a complaint: You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe our processing of your personal data does not comply with applicable laws. You can contact Datatilsynet at Borgergade 28, 5., 1300 Copenhagen K.
Deletion Procedures
We are obligated to delete your personal data when it is no longer necessary for the purpose for which it was collected, or when you request its deletion and we have no other legal grounds to retain it.
- Automatic Deletion: We have procedures for automatically deleting personal data when it is no longer necessary. For example, your data is automatically deleted after 12 months if we have not received consent for continued storage, or if the data no longer serves a clear purpose.
- Deletion Upon Request: You can request the deletion of your personal data at any time. Upon receiving your request, we will delete the data unless we are legally obligated to retain it for a specific period.
- Secure Deletion: When we delete your personal data, we use methods that ensure the data cannot be recovered or misused. This applies to both digital and physical data.
Security
We have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or misuse. Our servers are protected by electronic firewalls and other security systems, which are continuously improved.
Changes to the Privacy Policy
We reserve the right to make changes to this policy. Any changes will be announced on our website. If you do not accept the changes, you can contact us to have your personal data deleted.
Contact information
Human Engage is the data controller for the personal data collected via the website or through our surveys. If you have any questions or comments about the privacy policy, you can contact us using the details below:
Human Engage
Havnegade 29, 2
5000 Odense C
E-mail: info@hnengage.com
This is version 3 of Human Engage’s privary policy dated at21.08.24